To participate in a FLOWlock or FLOWmulti (with lock) exam, you must first download and install the lockdown browser. This short video (no sound) outlines the installation steps, which are also described below:
Minimum Requirements for the Lockdown Browser
Windows
Operating System
Windows 10 or a more recent version of Windows (Note: Windows 10S/11S Mode are not compatible operating systems)
Support for Windows 8 and 8.1 has been suspended with the release on 7 October 2022.
Memory
2 GB RAM (A minimum 4gb of available RAM is necessary when using LockDown Browser to take an exam that also uses a webcam.)
Hard Disk Space
200 MB of free hard disk space
Mac
Operating System
Mac OS/X 10.13 or a more recent version (Guide to upgrading your Mac)
Memory
2 GB RAM (A minimum 4gb of available RAM is necessary when using LockDown Browser to take an exam that also uses a webcam.)
Hard Disk Space
200 MB of free hard disk space
iPadOS: 11.0+ (iPad only, see below for an installation guide of the lockdown browser on iPads)
Non-Compatible Devices or Operating Systems
The installation of the lockdown browser is not supported on Linux, Windows 10S/11S Mode and Chromebooks.
To start the lockdown browser from WISEflow for the first time, you must click a button to accept that the lockdown browser is launched through an “external protocol.” You will be asked to tick off whether you want to accept the “external protocol,” and by doing so you will not be asked to do this every time you launch FLOWlock.
Please be aware that some security programs (e.g. McAfee and Symantec) should be paused before starting the lockdown browser.
Download the Lockdown Browser
The System requirements tab will display information about your device and whether it is compliant both with the minimum requirements for WISEflow in general and also for exams conducted in the lockdown browser.
- Click Download Windows/Mac version to download the installation file for the latest version of the lockdown browser. You will automatically be provided with the correct file whether you are using Mac or Windows as the operating system.
- When installed, you can test the lockdown browser by clicking Test browser. This will open the browser in a test run. When the program has made sure that the browser will work, click Finish.
- Open a demo version of FLOWlock and FLOWmulti exams to test out the software and familiarise yourself with the available tools and features.
The lockdown browser can also be downloaded (and the latest version updated if necessary) from any flow page where the use of the lockdown browser is required. This is shown below:
- Click Guide to lockdown browser and then Download latest version to download the latest version of the lockdown browser.
- When installed, you can test the lockdown browser by clicking Test browser. This will open the browser in a test run. When the program has made sure that the browser will work, click Finish.
The lockdown browser for iPad is almost like using it on a computer, but there are minor differences:
- Appendix Manager: The feature to take pictures with the webcam is not present on iPads
- Assignment: The button to open assignments in a new window has been disabled and it will not be possible to make use of the functionalities of the assignment viewer for FLOWlock exams.
Please be aware that new versions of the lockdown browser are published directly to the app store by our supplier and you should always download the newest version before participating in a lockdown exam.
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To install the app, open a flow on your iPad which will use the lockdown browser and click on Guide to lockdown browser.
- In the new window, click on Download on the App Store and from there install the lockdown browser. When participating in a lockdown exam, you should not open the app directly, but only through a flow in WISEflow.
